To capture the significance of a keystone, let’s first put it in perspective. A keystone in architecture is a central, wedge-shaped stone designed to support the weight of the arch. It distributes the forces acting upon it. When a load is applied to the arch, such as the weight of the structure, the arch exerts …
Since the dawn of the first Industrial Revolution (1760-1814), businesses have struggled to achieve a balance between profitability, growth, efficiency, and effectiveness. Actually, the struggle lies with aligning the resources and evolving the capabilities to meet the ever-changing needs resulting from the economic shifts. Now in the ongoing Fourth Industrial Revolution, more than 260 years …
Which would you rather achieve: Effectiveness or Efficiency Read More »
I spoke at a business gathering recently and had a chance to meet an individual on the Board of a large organization. This person has been on more than a dozen public company boards during the past 50 years. I later learned she’s been listening to management complain about issues that haven’t changed in five decades. …
“It was the best of times; it was the worst of times . . . . “A Tale of Two Cities, Charles Dickens, 1859. Nostradamus was one of the best-known prophets of the past. Here we are more than 160 years later, and those words still resonate. If not the economists, the journalists tell us …
The following quote captured my attention this morning. It was in an article in Strategy + Business. “For me, if a client makes a complaint, I go bonkers—and the client is always right. My people can provide 150 justifications, but they will be overruled by the client’s point of view. This needs to be ingrained in each …
