outcomes

This is not the Time for a Crisis

It is true! There is evidence that strategy is in crisis! Strategy (not strategic planning) is often heralded as the cornerstone of organizational success. Yet, paradoxically, many strategies are doomed to fail even before they are implemented. This phenomenon isn’t merely a result of poor execution; it often stems from fundamental flaws in the strategy itself. Drawing …

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Operational Risks

“The art of being wise is the art of knowing what not to overlook.” William James, psychologist and philosopher When it comes to risk, having too much information can be confusing. Knowing how to cope with the overload helps to create order in an otherwise complex environment. It is for this reason that I like …

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The Connection to Productivity

Substantial evidence indicates that stress and burnout are significant factors affecting productivity. You already know this!  So then, what causes all that stress and burnout? Did you know that 86% of employees have experienced moderate to extreme stress in the past year, primarily from work?  This is according to Headspace, in their recently published Workforce …

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Asking the Right Questions

This year, we hit a milestone in our business – celebrating 30 years – of serving customers across different sectors on three continents. It’s an opportunity to reflect on what we have been asked more often than anything else as we engage with clients. We have been asked one question more often than any other …

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