“Leadership is acknowledging there is an elephant in the room.” Unknown Today I want to share a perspective on ‘management’, given the current state of the world of work. The Management Function, as I see it, is bigger than ‘risk’, a topic I have written about a lot. While risk is yet to be effectively
The Elephant in the Room has a Name Read More »
“It was the best of times; it was the worst of times . . . . “A Tale of Two Cities, Charles Dickens, 1859. Nostradamus was one of the best-known prophets of the past. Here we are more than 160 years later, and those words still resonate. If not the economists, the journalists tell us
Defy the False Prophecies of a Recession Read More »
The following quote captured my attention this morning. It was in an article in Strategy + Business. “For me, if a client makes a complaint, I go bonkers—and the client is always right. My people can provide 150 justifications, but they will be overruled by the client’s point of view. This needs to be ingrained in each
The Customer is Always Right Read More »
At the outset of the Industrial Revolution, known as the Age of Mass Production, Frederick Taylor published “The Principles of Scientific Management.” In 1909 (113 years ago) the six principles aimed to optimize and simplify jobs to increase productivity. This held true in manufacturing and labour-intensive work environments at least until 1946. Following this came
Taking Control and Responsibility for Burnout Read More »
I’m prompted to write this because of an article I was reading earlier. The following paragraph jumped out at me like it was an affront to all rational thinking. This was written by Sir Walter Layton, Economist and Editor of ‘The Economist’ who wrote in 1933. “This is due to the now almost universal recognition of
On the Edge of a Shift in Decision and Risk Paradigms Read More »
